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Help & services

Report a non-emergency problem

Help the town locate a street, utility, or other community concern.

  1. 1

    Choose the right contact

    Use online reporting for non-emergency concerns. For an immediate threat to life or safety, call 911. Use the town contact page for current department and utility contact information.

    Find town contacts
  2. 2

    Make the location clear

    Include an address or nearby intersection, describe what you observed, and add a useful photo when available. Avoid sharing unnecessary personal information.

    Report a town issue
  3. 3

    Follow the response

    The issue page shows published town updates. Sign in to the resident portal to find reports connected to your account.

    Open the resident portal